Where do I begin, it was such a challenging time when I had the pleasure of working with Ms. Charlie & Mr. Dan Pallay while in Orlando, Florida. When I was in Ohio visiting my mother in hospice we knew we had to make arrangements before I went back home to Florida. From the pre-plan to the memorial the level of professionalism and empathy allowed me to make the final arrangements with ease while driving from Florida to Ohio. Every phone call and email sent was handled with diligence and care. Thank you so much for making sure my Mother's Celebration of Life was taken care of in a timely manner. Thank you for compassion. I highly recommend Cook & Son-Pallay Funeral Home when dealing with the loss of a loved one.
Thank you for your service!
~ Ms. Keelena Savage & Family of Orlando, Florida
What wonderful people!! They were very patient and very kind. I would like to extend a Big THANK YOU to you from our family. Charlie is such a sweetheart.
You guys did a amazing job with my grandmother joan snodgrass thank you
Wonderful people to deal with under difficult circumstances. Highly recommend
Brother Dan Sir , Charlie , Tony , Jesse & Bob " Thank You All " for the Professional & Courteous experience's I have received over the past 13 years . It started with my Dad in 2004 , Brother Clifford , Brother Ricky , my Mom , Brother Robert & now Brother Kenny in 2018 . Cook & Son Pallay has taken care of 6 of my Loved One . Helped me through the process of everything happening so fast & all at once . Dan's Professional & Personal assistant of my Family's needs , wants & wishes were met with quickest response . Hats off to Cook & Son Pallay for an Exceptional Service of taking care of my Loved One's . Thank You I wouldn't go anywhere else . Much Love , Marion Castle
Mr. Dan Pallay, Charlie, Bobby and staff, You have provided a professional, affordable, caring and stellar service for five immediate CASTLE family members of ours, most recently, a brother; Kenneth Eugene.
We cannot express adequately the support your staff gave during the whole process of this very difficult and emotional time. We felt guided, not pushed into making selections. The choices offered were very affordable compared to other local funeral homes and this is all the reasons why we are, repeat customers. There is simply, no comparison.
Thank all of you, so very much.
Mrs. Charlotte Castle-Cain & family
My brother Ricky Garland Daniels passed away in his home surrounded by friends and family. your driver was there promptly and removed Ricky your driver was both compassionate to our loss and professional. Thank you. at the funeral home your entire staff was very helpful and understanding. my brother looked good and we were well taken care of Daniel and Charlie thank you both from the bottom of my heart
Several years ago, the most loved member of our family (Sparky) died and we contacted Cook & Sons, Palley, our neighborhood funeral facility. They promptly dispatched someone to remove our Beagle Sparky from the Great Southern Animal Hospital and handled the cremation at their on-site crematory. They had a nice selection of urns and we chose one and ordered memorial information to be mounted on it. Dan Palley was very caring and went above and beyond by also informing us that one of his employees had a fresh batch of Beagle puppies and he arranged to give us a new bouncing, baby, Beagle we named Lucky. Every aspect of the services was absolutely perfect. My wife and I now live in Green Valley, Arizona with our boy Lucky. We highly recommend this business.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.